3 Cleveland-area funeral homes tagged by FTC for violations - Plain Dealer
Sep 12, 2016The violations, the agency said, were found in 2011, when test shoppers visited 102 homes in nine states.The three local homes agreed to make voluntary payments to the Treasury and to enter a three-year education program run by the National Funeral Directors Association.They are:• Ripepi Funeral Home, 5762 Pearl Road, Parma. The FTC's letter to the home said Ripepi failed to provide a general price list to an FTC test shopper during a visit May 11. In a follow-up visit July 27, the FTC said, the home gave a shopper a price list that did not comply with the Funeral Rule. The home also failed to provide a list of casket prices, the FTC said.Owner Louis Ripepi Jr. released a statement through a public relations agency that said: "When the technical violation was brought to our attention, we immediately and voluntary remedied this issue, including ensuring that our internal policy involves an immediate disbursement of the price lists. Our decades of exemplary services for our families speak to our stellar reputation and commitment."• F.J. Corrigan Funeral Services, 27099 Miles Road, Chagrin Falls. The FTC's letter said the home failed May 6 to provide a general price list to a test shopper and failed to show her a price list for caskets. In a July 21 visit, the FTC said, the home again failed to provide a general price list to the shopper and failed to show her a price list for outer burial containers."I'd love to see video or audio pertaining to either date, to learn from possible mistakes. . . . Unfortunately, the FTC will not provide anything but an accusation and a threat," said owner Francis Corrigan. Faced with the threat of a suit, he said, he decided to "simply acquiesce.""Nobody we serve has ever been denied a price list if they need it or ask for it," Corrigan insisted. "The overwhelming majority of our families simply ask for direct cremation – period."• Mallchok Funeral Home, 5660 Ridge Road, Parma. The FTC's letter to the home said it failed May 11 to provide an FTC shopper...